Customer Testimonials
First of all we special ordered a new “right hand drive” jeep, put down a $1000 deposit, and waited months for it to arrive. The jeep was to be a work vehicle for her job delivering mail, which was required to be right hand drive. We called Mike Terry Jeep daily-weekly to see if it had arrived. After several months the dealership called us to say it was in. THANK GOODNESS! But when we drove to Hillsboro to pick it up they had sold it out from under us to someone who would pay more! Even though we had put down ... Read More DealerRater - Feb 6, 2024
They will make sure to mess you over and have you stuck in an extremely over priced vehicle with no after sale service. I wouldn't recommend them for an oil change much less the purchase of a new or used vehicle. Freedom CDJR in Fairfield is at least honest and upfront. They will lie to your face just to get the deal and then continue to screw you over for the life of your vehicle
This is the worst dealership. They have no communication or knowledge. They could not even tell me who the manager was. Took my jeep in for a starter now after 3 months in shop it suddenly needs a new engine without even doing a diagnostic test because it wont start but charging me for one. if you expect anyone to call you back good luck on that. Would not buy or take anything else to them.
Bought a new Ram, had it one day, took it back to them and they had it 55 days before they fixed it, Now the new owner TEERY will not honor any agreements. Would not recommend the RAM dealership in Hillsboro to anybody.
Seems like they are terrible about getting plates to customers after purchase. I bout my son his first car from this dealership in mid-July 4 1/2 months ago......still no licenses plates. What really ticks me off is that they called me over 2 weeks ago to tell me that the plates were in. I live 45 minutes away and they said they would mail the plates to my home address. I called yesterday and they said that the lady who sent them had the tracking number and she would call me with the information. 6 hours later, I called them (a bit bent out ... Read More DealerRater - Dec 2, 2020
They are terrible people. They reached out to me. After I said I wasn’t looking unless they had a good deal they came up with one and we called and emailed me all day. We agreed on a price, and they agreed on a price for my trade, and then they charged $500 to hold my vehicle. The next morning I got up and drove two hours to their dealership only to find out that they let my truck get sold out from under me. They could not find another but we’re going to make it right. They found ... Read More DealerRater - Dec 21, 2019
Worst dealership in state of Texas. 45 days after purchase, I am making my second payment on my truck I traded in, about $1,000 total I should not of had to pay. They tell me that I will get it all back from the company I financed my trade in through. Not the point, they are supposed to pay off your trade, have it in writing. Lie to me about it as well. Still not paid off. Promised floor mats in writing, still no floor mats. They tell me they have been "back ordered". 30 days after purchase the check engine ... Read More DealerRater - Dec 12, 2019
This dealership is always super professional and kind! Will buy all of my cars from them! Thank you Bossier for always taking care of me!
I never visit a dealership without first negotiating the final price and confirming. I gave Bossier CDJ a chance to bid on the vehichle, and without even giving a price, they used foul language and yelled that I would even attempt to "steal" from them. Obviously this dealership is struggling financially, and they only survive by preying on those that do not know better. There are many options in nearby cities, and there is no reason to waste time at this dealership.
My wife wanted a particular make and model that this dealer didn't have on the lot. Shannon was our sales lady warm and friendly personality almost like we've known her for years. She was persistent and attentive to what my wife wanted all the way til we found it. I highly recommend this dealer they treated us very well in all aspects they will have my future business.
Worst dealership ever. Purchased ram 2500 9.10.18....as of 11.15.18 still dont have my new plates. Temp plates expired. Very shady sales manager. They use a lot of shady sales tactics which i called them out on and my salesperson agreed with me but said it is policy....my ram was supposedly certified. It had broken seat belts, no coolant in engine, not detailed, smelled terrible, missing parts to jack set, no service records provided, tires inflated to twice the max rating, no cabin air filter, squeaking brakes, rattling ac fan.....when i called about the issues i was told by the sales ... Read More DealerRater - Nov 15, 2018
Great customer service worked with me and friendly highly recommended thanks chad ivie and tim yall are awesome highly recommended all the employees was down to earth very laid back and business at the same time
From the time I walked through the door in May 2017 to this very day 11/02/18 I have been lied to and ripped off. They told me I was purchasing a Mopar Max Care Warranty to later find out that I had been sold an Allstate worthless warranty. My rear ac went out at 2500 miles Chrysler refused to fix due to it being outside elements that caused the breakage. So I had to pay to repair a manufactures warranty item. Then it went out again in 2500 miles. I was promised a referral fee for bringing a new customer, how stupid was I, ... Read More DealerRater - Nov 2, 2018
The sales rep, Ben Mosqueda, took his time and allowed me to look at several vehicles. He answered all my questions, and when I left there I felt like if I had more questions I could call for more information. I definitely recommend this dealership. I love my new 2016 Malibu!
Morgan Henderson made my experience purchasing a new car hassle free, he was very patient and very knowledgeable! I definitely recommend Bossier Chrysler, thank you Morgan!
I had the best experience ever here. They were patient with all my questions and took amazing care of me. I suggest you go see Tim!!! Tim will work hard at every turn for you and make sure you leave there with your dream vehicle. Thank you all so much for my incredible Jeep Cherokee!
Mr. Gates helped me to find exactly what I wanted and to fullfill my needs and I was very please with the service he gave me.
Bryson Gates.... can't say enough good things about him. The man is knowledgeable, kind, and genuine. If you want straight business with no lies and games, ask for this man! He'll be sure to take care of you!
Bryson is a great salesman, he is very kind and efficient when handling business! I will be returning again to get more great service from your dealership.
My husband and I had a wonderful experience purchasing a new vehicle. There was no pressure. The staff very friendly. I will definitely recommend the dealership to my friends and family.
February 7, 2018 put a $500 deposit on 2005 Audi A4, to hold car until income tax refund was obtained. We explained we were not sure when our refund would show up and we were told they would hold the car with no problem. Right from the beginning we were told the car would be delivered to our home with no trouble, as we live 4 hours from the dealership. March 7th we are asked for a second deposit to hold car, which we did. During our wait on tax refund, we told Matt to sell the car a total of four times, as he ... Read More DealerRater - Jul 19, 2018
Tim Trawick And all staff thank you !! NO HIGH PRESSURE sales at BOSIER. Even the owner has time to speed with you and answer any of your questions. Thanks
Been buying vehicles from this dealership for years starting in 1996. Charlie West, West Side, Outletmall Autoplex, Hillsboro Autoplex, now Bossier. It's had a few owners over the years to say the least. I don't recommend anyone do business here due to the current group running the show. They care less about the person, whether they work there or just come in off the street, and more about how much they can squeeze you for, in both regards. Back in the day, there was one dealer here in Hillsboro owned by a good man, JJ Dobbs. Honest as the ... Read More DealerRater - Jun 9, 2018
My credit score WAS 700 + they ran my credit 33 times dropped my scoreover 100 points then told me I would have to put a bunch of money down!! After hiring an attorney to dispute the 33 inquiries I was informed by several of the banks that I was approved SEVERAL TIMES WITH zero to 4.75 interest but I guess they cant get a bunch of money down doing business with people that have good credit. buy a new truck every 3 years, I’ve NEVER had an issue at the ford house in West, Tex. These folks are crooked crooked crooked STAY AWAY FROM BOSSIER, ... Read More DealerRater - May 6, 2018
Dannielle was a very attentive salesperson. Also had my first time sevice and the service team took great care of me.. mindy is the bomb
TONY BAKER REFUSED TO GIVE ME BACK A DOWN PAYMENT ON A VEHICLE I DIDN'T EVEN SIGN FOR. I WAS A NEW POTENTIAL BUYER AND THEY LET ME TAKE A VEHICLE HOME OVER THE WEEKEND WHILE THEY "WORKED OUT THE FINANCING" I CAME IN TO VIEW PAPER WORK AND POTENTIALLY SIGN FOR THE VEHICLE AND THE DEAL PROPOSED WAS NOT IDEAL FOR ME IN THE END. I KINDLY ASKED FOR MY $400 DOWN PAYMENT AND TONY BAKER REFUSED AND EVEN INSINUATED HE COULD SUE ME FOR THE REMAINING BALANCE OF THE VEHICLE. WORST EXPERIENCE I'VE EVER HAD ... Read More DealerRater - Apr 12, 2018
Go see Tim Trawick!!! He's awesome.. He's works with you and try to find you the right car and in your price range!!!! Customer service is awesome also.
Hands down one of the best car dealerships I have bought from! From the moment I walked in I was greeted by their friendly staff and right away they set me up with someone who was willing to meet my every need in a car! Travis made sure everything I asked for was in THE perfect car for me! The buying process was also very quick!
Very unprofessional service and very unorganized. The sales and finance department are all over the place. The day we did the signing of paperwork there had been a verbal agreement of down payment. In the next week or 2 the sales rep called saying they needed additional money towards down payment that it had not been paid in full. Come to find out the paperwork did not reflect what was previously agreed upon. Another issue was that in the weeks following the purchase of the vehicle they started requesting documents that was already supplied to them during signing of paperwork. They ... Read More DealerRater - Mar 6, 2018
NOTHING BUT LIES AND HAVE MY CREDIT SCORE DOWN 100+ POINTS BECAUSE THEY HAVE RUN MY CREDIT OVER 40 TIMES.BUYER BEWARE NOT THE PLACE TO DO BUSSINESS WITH
Tim Trawick is your man when buying a vehicle. Tim Trawick will go above and beyond to find you what you need!!! Can't say it enough. Go see Tim Trawick great funny guy!!!! Go see Tim Trawick
Tim Trawick is your guy!!!! Tim will find what you are looking for. We have been dealing with Tim Trawick for 6 years now. Go and see Tim Trawick for a great car experience and a great laugh!!! Tim Trawick great guy!!!! Go see Tim....from the Lane family!!!
Tim Trawick great guy, he will go above and beyond to find you what you are looking for. God is Great, and Tim Trawick has been such a blessing to our family. Keep up the Great work Tim Trawick.
Travis and mickah are great to wheel and deal with fast to response to emails on our build generally good guys and I will follow these two guys where ever they go
very good car and very nice people they will work with you and make your life easier glad i bought a car from this dealership
Go see Tim Trawick, very honest down to earth guy!!! My family and I have bought from Tim for several years now.... Go see Tim Trawick
Bossier Chrysler Jeep Dodge RAM Is VERY GREEDY, to start I have purchased a new truck, my father has purchesded 3 new trucks and my two brother in laws both purchased a truck all in the last two years. BUT On 10/20/17 I ordered a truck at the dealership, I own a 2017 Dodge Ram and was trading it for 2018 Dodge Ram, I purchased my 2017 Dodge Ram from Bossier Chrysler Jeep Dodge RAM in 2016 and told them I would return a year later and trade for a 2018 model, so on 10/20/17 I proceeded to order a new truck but they wanted me to put ... Read More DealerRater - Dec 21, 2017
They have amazing costumer service! They take their time to make sure your getting the best deal for your money! I loved my experience with Bossier Dodge in Hillsboro Texas!
I am highly recommending this to all my family and friends they are the best people ever they are vary family oriented and they will go above and beyond for there customers
Awesome people great place to shop for a vehicle great experience great vehicle election on vehicles I will come back for the next vehicle I buy
Rodney and the entire staff at Bossier were incredible! After getting the run around at different dealerships, I spoke with Rodney and he got me taken care of with a better rate, payment, and warranty. He did all of this over the phone and had my truck ready when I got there. I will definitely be a return customer and recommend them to anyone looking for a new vehicle!
Travis was awesome and friendly and they all worked with me to have a great experience. I would recommend them to anyone. walked out with a great car!
Great people to work with. They have lots of inventory to choose from on New and Used truck. They got my deal done with lower payment that I expected. Come see Danielle for your next truck.
Bossier Dodge is a family enviroment , Roy Stephens has sold me and my family several vehicles . Will always Roy for all vehicles needs and recommend Roy to everyone.
Roy did a great job and worked hard to get us into a brand new Charger. That's why we keep coming back to Bossier to but our vehicles.
Bossier Dodge has a great sales team they helped find the truck I wanted not only that they also got me the payment I wanted thak you Bossier Dodge
The staff at Bossier did an exceptional job in assisting me with my purchase. The internet salesman, Matthew quickly contacted me after I inquired about the vehicle I found online. He was very knowledgeable about the car during the test drive. The salesman, Travis worked to me get the price of my new car where I wanted it and also shared his personal experiences with the vehicle power plant. The financial team helped me get affordable financing that beat my previous bank's rates. They even detailed my car before I picked it up and made it look flawless. A ... Read More DealerRater - Sep 13, 2017
Very smooth experience!! Travis and the dealership exceeded my expectations!! They made sure it was a right fit, payment I needed, and made sure it had gas when I left!! Would definitely recommend and will do business with them again in the future!!
We purchased new vehicle several months ago. We traded in our vehicle with personalized license plates. They ripped the plate in half when removing from our vehicle. We paid extra to have the replacement tags, which they assured us they would take care of and get to us. We have tried to make contact over and over again. The receptionist Maria screens our calls and will not forward. We have spoken with salesperson who we really liked but to no avail, we spoke with John Bragg and he said he would overnight to us, not here yet, and today spoke ... Read More DealerRater - Sep 8, 2017
This is he best dealership that I have worked with ever. They will definitely have my business in the future. Danielle was friendly and an awesome sales woman.
Could not ask for a better sales person veey assertive and to the point this is the only dealership i have ever been too where everyone treats you so sweet.
Bought a used vehicle with 57,500 miles with warranty asked several times for info on if 60,000 mile service was performed. Depending on who answered the answer was different. Now I am told it has not been done and I have to bring it in and pay for the service. I made an appointment and I will have it done so I will still have a warranty, However I will be finding another dealership for any further business. Guess I should have picked up on the poor customer service when i was left waiting to pick up the vehicle after signing the ... Read More DealerRater - Sep 6, 2017
Awesome place! The salesman are nice and professional people who's willing to meet your needs. I had a blessed experience at Bossier Texas. Thx
Danielle Pretzer was amazing working to get me in a vehicle that I was happy with She is very pleasant and didn't pressure at anytime. I recommend if anyone is looking to buy a vehicle contact her. Thank you Danielle!
Danielle is the one who helped us today. She went above and beyond to assist my mother in receiving a vehicle, above the standards in which we came for. I recommend this place, and even more so- Ask for Danielle Pretzer.
I went to price a vehicle because with in the next few months I'm looking to buy a new vehicle. Rodney helped me out a lot. He was very kind and professsinal ill most definitely be coming back to purchase a car from him. Great Experience And Great Saleman you guys should hire more people like him!!
Friendly, courteous, and knowledgeable about vehicles. Assisted setting up wireless features in vehicle. Called ahead and they vehicle I wanted to look at prepped and ready to go.
Great place to do business, amazing customer service! I would highly recommend anybody in the market for a new vehicle to come see y'all!
Great friendly people, came with a friend all the way from Louisiana to buy a truck. Great atmosphere and good selection of vehicles, good prices as well
I just bought a Ram 3500 Laramie longhorn truck from them, they were courteous and helped in anyway they could. I would buy another from them!
I give it a 5 star rating just because me being a first time buyer a year in a half ago they put me in a nice 2013 Chrysler 200. Never had any problems out of the car. Now a year in a half has passed and they've got me in my dream car and I couldn't be anymore happier.
Danielle in Sales got me into a new car 2 years in a row. The first time every other dealership wanted 2-5K down and 18% interest. She got me into a new car with zero down and 13%. This year my interest rate went down to 4% thanks to Danielle. She also got my best friend into a like new Dodge Ram truck and his payments are unbelievably in the 300s! As for customer support, Mindy is untouchable! She makes sure that you are taken care of. Gary is also a positive addition to the Service Department as the manager. That department is ... Read More DealerRater - Aug 11, 2017
My husband and I just purchased two brand new dodge ram trucks today for our new hot shot trucking business. Dannielle, the sales person was very knowledgeable and worked diligently to get us into the trucks we needed. I am looking forward to purchasing more vehicles here at Bossier in the future, even if that means driving 7 hours from home again!
This was by far the easiest and best experience in buying a car I've had. Matthew was knowledgeable and very low pressure. He made sure I understood everything I needed to - including how to program my very tech-rich Jeep. I would definitely buy from them again
Dannielle is the bomb, she did everything we asked of her,made this deal one of the best yet!!! I will go back for future trades and let her tend to all the details again. Thank you Dannielle for all you did for me and my wife. Thank you Kelly Henson
My car went down had to get him used one on the double Mic Torrez was my knight in shining armor. I would go there again but I don't think I will with this great car but I will recommend it and Mic Torrez to everyone .
No bs car dealership games and a reasonable price for my trade in. Mic Torres was honest and direct. If you're looking for a new ride go see him.
Michael T was the reason my visit went so great. He made my family and I very happy and we had a great experience with him he went above and beyond to make sure our needs were met.
I couldn't thank Mr. Avery Keese enough for how well he has taken care of my aunt and the rest of us. He goes above and beyond to make sure we are all happy and satisfied with what we are driving. He knows how to make customers feel like family, and he knows how to make a customer happy! I highly recommend seeing Avery Keese when you visit Bossier to get a vehicle. Absolutely amazing! Thank you Avery!
Absolutely the best experience I've had buying a truck! Great team of people that made the transition great! Avery Keese is an exceptional sales man. Thanks to all the guys and gals at Bossier!
The guys at Bossier Chrysler in Hillsboro, TX, are so awesome! They really roll out the red carpet for their customers. We didn't even buy a vehicle there, just took our Chrysler 200 in to get an extra key made, plus have them check out our GPS. They gave us the royal treatment! We will always deal with Bossier Chrysler In the future! Special kudos to Michael Torres who worked tirelessly on our GPS problem. He was so patient and courteous! Thank you Michael and all the great folks at Bossier! Y'all really know the lost art of excellent ... Read More DealerRater - Jun 29, 2017
The experience at Bossier Chrysler Doge, has been a great experience. From the very first contact via telephone, the online sales person Matthew was very friendly and was able to provide exactly what we needed. When we arrived at the dealership, we were able to look at the vehicles we were interested in without any pressure. As we entered the dealership to discuss with a salesperson, Avery, about driving a vehicle, they were very helpful. We were able to drive a few vehicles to get a feel of what we really wanted. He was very patient with us in making ... Read More DealerRater - Jun 29, 2017
I had spent months looking for the right vehicle for the right price for months without any luck before i came to Bossier. After hearing about it from a friend, I decided to make the drive and go and I am so glad that I did! Brad was my salesman and he was awesome! He went above and beyond to make everything about my experience perfect! The experience was definitely the best I've ever had in the car business. I will make sure all my friends go to him next time they buy a car!
Nice place!! Friendly, professional, hassle free staff. I recommend Brad Sloan for all your vehicle purchases! He does his best to find exactly what you want and within your budget.
Brad Sloan is a great guy! He listens to your needs and wants and will go the extra mile to help you into the vehicle of your dreams.
My car sales was very helpful and knowledgeable....very good experience would recommend this dealership to anymore! thanks Brad Sloan for your courtesy and professionalism!
We searched everywhere to get the right vehicle and in our price range for months. We finally found Bossier Dodge and Brad Sloan our salesman was wonderful. He went above and beyond for us! He's as great as it comes. Thank you so much for making car shopping so easy on us. We will for sure be recommending you guys and Brad to everyone!
For someone who has not bought a new car in over 10 years, the whole process and level of customer service that was provided was top notch!
Rodney Gordon was the one to help me. He was very professional & did a great job with helping get me a car that I loved! I wouldn't work wth anybody else! He's the man to go to!
Rodney Gordon is a great salesman i look forward to working with him again. Glad he is apart of Bossier he was very wonderful and helpful!
I worked with Rodney Gordon at Chevrolet and I'm very excited to hear he is at Bossier! I can't wait to do business with him in the future! He is such a great salesman!!!
I recently bought a Dodge Challenger from Bossier. Brad Sloan and the entire sales staff were extremely helfpful with every step along the way. Best experience I've had buying a new vehicle. Thanks guys!!
Recently I worked with Brad Sloan to purchase a vehicle and I would definitely recommend him to others because he was knowledgeable, courteous and great to work with! He got us in the perfect vehicle for the perfect price!
I was very impressed with Avery when buying a car at Bossier. He was never pushy and gave me all my options and made me feel comfortable asking him any of my questions or my concerns. He made a great experience.
Danielle was awesome! She really worked with me to find the best options for myself and my children! By the time I signed my papers, they had worked an even better deal! Thank you so much! I am one Happy Camper with my new truck!!
I had a great car buying experience with Brad Sloan! He was extremely professional and knowledgeable and got us into exactly what we wanted! The process was so quick and easy, definitely the best car buying experience I've had so far! I will recommend him to all my family and friends!
Brad thank you for working with us to get the terms and Dodge Ram we were looking for. Great customer service. We love our new Ram 1500.
Amazing dealership and great service. Wide variety of vehicles. Highly recommed Bradley Sloan he made my car buying experience great. If you're in need of new car go to Bradley Sloan for sure.
Love this dealership! Wide variety of vehicles to choose from and friendly hassle free staff. Brad Sloan made my care buying experience a good one. He will do his best to get you what you want and within your budget.
This was the best place that I have been to in a long good while as for the customer service, friendliness and the sales people were very knowledgeable and helpful. Brad Sloan was amazing and my experience rewarding and comfortable!
Brad Sloan was my salesman and he made the experience stress free, no hassle. Very professional. Matt was very nice and worked really hard to find me they best interest rate. Highly recommend!
Great service and sales experience with Michael Torres. He made sure I was comfortable throughout my car buying day! I would recommend Bossier to anyone looking to buy a new or used car!
Michael Torres found me the car I wanted and the payment I needed. Plus I have a Warranty forever! Thank you so much!!!!!! Toyota Prius! With 54000 miles with a payment less than 300 a month
Brad helped me with everything also Matt was a great help. Thank you guys so much and I will refer more people to you. Thank you thank you
Ive been coming here for 3 years looking for just the right auto and roy avery or mario never tied to sell m just any auto they wanted to make sure sure i got what i wanted i have recommened people here and they have been very happy and i will continue to recommend these 3 gntlemen if your in the maket stop on by
Received a call from David about their warranty forever, so I decided to make an appointment. Came in looking for a specific vehicle and got help from Avery. We were able to trade in the vehicle an drive home in the vehicle of our choice. Avery was very courteous, helpful, and answered all our questions
Went to buy a car. Found what I wanted. No hassle. No BS. Simple and easy. Never thought it would be so easy. Thanks guys
These guys are always on the move to make sure you're leaving with precisely what you come in for, and that alone beats half the dealers I've dealt with!
I went there after I was contacted about trading my vehicle I purchased from them way over market. When I got there they informed me they couldn't take my trade but would sell me another vehicle but I had to keep my trade. They are a bunch of lieing was people would not send my worst enemy their.
We have had a great experience here at Bossier. We were met with great service, helpful and polite staff. We can't wait to get in our new car! Thank you so much Avery!!